Back Office Solutions
Supply Chain & Logistics
Back Office Management
Streamline Supply Chain and Logistics Through Outsourcing—and Keep Your Business Moving Ahead.
As dedicated specialists in logistics back-office solutions, we are deeply committed to empowering businesses like yours to enhance the efficiency of supply chain operations. Through our tailored technologies and expert guidance, we help streamline complex processes, reduce operational costs, and enable greater agility across your logistics network. Our goal is to support your organization in adapting swiftly to market demands while maximizing productivity and long-term value.
Shipping Document Processing
Our Shipping Document Processing services are designed to ensure seamless, accurate, and compliant movement of goods across borders. We manage end-to-end documentation workflows—from preparing Bills of Lading and customs paperwork to generating invoices and tracking shipment statuses. By combining regulatory expertise with timely communication and meticulous record-keeping, we help businesses reduce delays, maintain compliance, and enhance overall operational efficiency in global logistics.
Documentation & Compliance
These tasks ensure regulatory compliance and accurate record-keeping throughout the shipping process:
- Bill of Lading (B/L) preparation
- Customs documentation
- Export and import declarations
- Freight insurance documentation
- Timely submission of customs filings and vigilant monitoring of their status
- Document verification and review
Communication & Coordination
Activities that facilitate clear and timely communication across stakeholders:
- Providing shipping instructions to carriers
- Sending pre-alerts & release monitoring
- Prompt notification of cargo arrival
Filing & Digital Processes
Electronic submissions required for compliance and operational efficiency:
- Manifests filing (e-filings)
- Invoice generating and processing
Records Management
Essential for audits, tracking, and legal compliance:
- Record keeping
Customer Support
We Offer A Comprehensive Suite Of Logistics Support Services Designed To Boost Customer Engagement, Streamline Operations, And Ensure Regulatory Compliance. From Sales And Customer Service To Freight Administration And Customs Monitoring, Our Team Helps Logistics Providers Deliver Exceptional Service And Operational Efficiency—Around The Clock.
Sales Enablement & Customer Engagement
- Conduct Tele Sales And Marketing Campaigns
- Generate And Qualify New Business Leads
- Respond To Inquiries With Accurate And Timely Quotations
- Follow Up With Clients To Convert Leads Into Confirmed Orders
- Manage Key Accounts To Foster Long-Term Customer Loyalty
Customer Support & Relationship Management
- Deliver Responsive Customer Service, Including Weekends And Holidays
- Handle Mailbox And Client Communication Management
- Resolve Issues Through Troubleshooting And Escalation Handling
- Provide Personalized Client Advisory Services
Operations & Freight Administration
- Coordinate And Book Freight Shipments
- Administer All Documentation And Logistics-Related Tasks
- Dispatch Shipments And Oversee Logistics Coordination
- Collect And Manage Shipment Information
- Track Shipments And Provide Timely Updates To Clients
Compliance & Monitoring
- Monitor Changes In Customs Regulations
- Support Documentation And Process Compliance With International Trade Laws
Carrier Rate Management
Our Carrier Rate Management Services Help Logistics Providers Optimize Shipping Costs, Maintain Accurate Rate Databases, And Ensure They Work With Reliable Carriers. From Negotiating Competitive Rates To Managing Contract Terms And Validating Carrier Performance, We Deliver The Insights And Support Needed To Streamline Freight Cost Management Across Air, Ocean, And Land Transport.
Rate Acquisition & Management
- Source And Manage Marine And Air Carrier Rates
- Enter Air, Truck, And Ocean Carrier Rates Into Your Preferred Rate Management System
- Maintain And Update Contract Rates For Consistency And Accuracy
Rate Negotiation & Coordination
- Negotiate Rates For Special Commodities And Specific Trade Lanes
- Follow Up With Carriers To Secure Competitive Pricing And Confirm Negotiated Terms
Carrier Evaluation & Validation
- Assess And Verify Carrier Credibility To Ensure Service Reliability And Compliance
Finance & Accounting
Our Bookkeeping Services provide end-to-end financial management support to help businesses maintain accurate records, manage cash flow, ensure compliance, and gain financial insights. From day-to-day transactions to strategic financial analysis, we enable smarter decision-making and stronger financial health.
Core Bookkeeping & Transaction Management
- Manage accounts payable and receivable to ensure timely payments and collections
- Perform general ledger maintenance and bank reconciliations for financial accuracy
- Oversee customer credit management to minimize financial risk
Reporting & Compliance
- Prepare detailed cost reports and support internal/external audits
- Manage monthly, quarterly, and yearly financial closings
Payroll & Employee Compensation
- Administer payroll processing and ensure timely, accurate salary disbursement
Financial Strategy & Insights
- Provide financial planning and analysis to guide budgeting, forecasting, and growth strategies
Data Management
Our Intelligent Data Services help businesses transform scattered, unstructured, or outdated information into clean, accurate, and actionable data. From data enrichment and digital conversion to secure management and supplier research, we ensure your data ecosystem is reliable, up-to-date, and privacy-compliant—fueling better decisions and streamlined operations.
Data Enrichment & Research
- Enrich customer and vendor records with accurate and relevant details
- Conduct research to collect and verify supplier and vendor information
Digital Transformation & Entry
- Convert scanned or physical documents into structured digital data
- Perform accurate image and document data entry
- Extract specific data from websites for business use
Data Cleansing & Validation
- Cleanse and verify datasets to eliminate inconsistencies and errors
Data Security & Management
- Maintain sensitive business data securely and in compliance with privacy standards